مادة اللغة الإنجليزية communication 2bac

مادة اللغة الإنجليزية communication 2bac

Apology Apologizing :  - I'm sorry for... - Please accept my sincere apology - I deeply regret that - Forgive me! I didn't mean it Responding to apologies :  - That's all right! - Never mind! - Don't worry about it - Forget about it	Understand / Clarify Expressing lack of understanding :  - Sorry, I don't understand you! - I don't see what you mean! - I can't get your idea! - I don't quite follow you! Asking for clarification :  - What do you mean by...? - Could you be more explicit? - Could you clarify, please?  - I beg your pardon!
Advice Asking for advice : - What's your advice for...? - What should I do to...? - What do you advice me to do? - What would you do if you were me? Giving advice : - I advice you to... - You'd better … / you ought to... - If I were you, I would... - Why don't you ... ?	Request Making a request :  - Oh! Dear, I need … - Would you mind...? - Iwonder if you could...? - I'd like you to … Responding to requests :  => Accepting:  - Sure/Certainly! - Yes, of course! => Refusing: - Sorry! - Of course not!

Complaint Making a complaint : - Sorry, I have a complaint - I'm a little dissatisfied with... - I just don't know how to say it, but … - I'm afraid I have to make a serious complaint  Responding to complaints : => Accepting: - Oh! Dear I'm really sorry about that - I can't tell you how sorry I am  => Rejecting: - I'm afraid there is nothing we can do about it - Sorry, we haven't anything we can do

Certainty Expressing certainty : - I'm sure/certain … - Definitely/certainly … - There is no doubt … - It's obvious/evident... Expressing uncertainty : - I'm uncertain … - I'm not sure … - I'm doubtful about … Expressing probability :  - It may be … - It could be …

Opinion Asking for opinion :  - What's your opinion of …? - What about …? - How do you feel about …? - Do you think that …? Expressing opinion :  - In my opinion … - Personally speaking, I think … - To my mind … - It seems to me that … => Agreeing:  - I think you're right - I share your opinion => Disagreeing: - I can't agree with you - I disagree with you

Bad / Good news Expressing bad news :  - I really don't know how to say it, but... - I am really sorry to say that... - You will be sorry/sad to hear … Responding to bad news : - Oh! Dear/my God! - What a pity! - Please accept my condolences! Expressing good news :  - I've got some smashing news to tell you... - You will be pleased to hear... - I'm glad to tell you that... Responding to good news : - Oh! Congratulations! - Well done! - What happy news!